A contemporary phone with electric-blue reflections
Independent phone specialistsNorwich, UK · Est. 2002

KEEPING YOUCONNECTED.

Phones break.
We bring them back.
Repairs. Buy. Sell. Trade.

LET’S FIX
YOUR PHONE
Scroll to explore
01 / The connectionPeople first. Phones second.

It’s more than a phone.

YOUR PEOPLE.
YOUR PLANS.
YOUR EVERYDAY.

When it stops, life doesn’t.
We help you get back to what matters.

Independent since 2002.

Real experience. Right here
on Magdalen Street.

Care you can count on.

Guaranteed repairs.
Genuine & premium OEM parts.

Connection restored
01 — 04

02 / What we do

BACK IN
YOUR HANDS.

One independent shop.
Everything your phone needs.

A detailed view of electronic components inside a phone
Mobile phones from Mercury Communications
A selection of phone accessories
MC / NORWICH / 52.6366° N01 — 03
01 / REPAIR

GOOD AS
YOU AGAIN.

Cracked screen. Tired battery. A phone that won’t charge. Let’s find the problem and get your everyday essential working again.

  • Genuine & premium OEM parts
  • Guaranteed, fully insured repairs
  • No-obligation quotes in store
Explore phone repairs
02 / BUY · SELL · TRADE

ANOTHER PHONE.
ANOTHER CHAPTER.

A tested, cleaned and guaranteed pre-owned phone. Or a new home for the handset you no longer need. It all starts in the shop.

  • Quality pre-owned handsets
  • Free in-store valuations
  • Cash payments subject to testing and ID
Find your next phone
03 / ACCESSORISE

POWER UP.
MAKE IT YOURS.

The case that fits. The cable you need. The protection that makes all the difference. Everyday essentials, with a little help choosing.

  • Cases & tempered-glass protection
  • Chargers & USB cables
  • Headsets, Bluetooth & car accessories
Explore accessories
Intricate phone hardware in blue light

03 / The original since 2002

PHONES CHANGE.GOOD SERVICEDOESN’T.

Over 20 years of knowing what makes phones tick.
And knowing the people who rely on them.

VAT-registered.UK trade suppliers.Expert hands.

A problem shared.

WHAT’S
HAPPENED?

No-obligation repair enquiries.

04 / Find your local

52.6366° N
1.2967° E

NORWICH.
THROUGH
AND THROUGH.

Come and say hello.

93 Magdalen Street
Norwich, NR3 1AA

Get directions

Make time for a visit.

Monday–Tuesday & Thursday–Saturday
9:30–16:30

Closed Wednesdays, Sundays & bank holidays.

Good to know

A FEW
GOOD QUESTIONS.

Need a hand with something else?
Ask the team

Can you repair my phone?
We work on many models, including iPhone, Samsung and Nokia. Bring your handset in for a no-obligation quote, or tell us the make, model and fault.
Can you value my phone online?
Valuations require a visual inspection and testing in the shop. Bring your phone and ID for a free, no-obligation quote.
Can’t get through on the phone?
We may be busy helping customers. Email mercurycommsnorwich@gmail.com or send an enquiry and we’ll respond as soon as we can.
Call the shopGet a quote